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I have seen many managers quite often murmuring about the mediocre or lacking performance of their employees. But the responsibilities of their failures cannot be entirely passed on to them. Lack of strong system and its proper integration is the main lacuna.  Comfortable environment, socio-cultural set up and its utilization, growth opportunities and a system of recognition of employees’ good works with rewards are the decisive elements for the growth of the employees.  When these aspects are in place, the performance level definitely rises up to the expectations of the management. As these elements affect the performance of the employees, they stand significant in deciding performance of the firm too.  We can say the good performers decide the well-being of the business, and hence, the management should provide all, that is necessary, to generate good performers.

Pleasing environment at workplace, social values, amenities and facilities are the things that attract people to work for the organization. An efficient lot of workforce moves to the place where all these elements are taken care of by the management.  People’s regular attendance depends on the dazzling environment at workplace.  Vivacious environment at workplace, of course, motivate the employees to augment their performance; but this alone cannot be considered as a yardstick for all good results. But, this should be coupled with some other criteria which are as under:-

Cultural Environment:

Pleasant culture at workplace is an important factor in any organization which induces employees to deliver their best.  In fact, it is the backbone and a central force for an organization.  The behavioral pattern of employees comprising of the sequence of their mixing with one another, their contribution to the achievement of a corporate mission, their hard attempts to reach the goals, etc., reveal the cultural system of the organization. A healthy organizational culture develops closeness, bonding and a tendency of respect among the employees for one another.  And nurturing this type of culture produces positivity within the organization, which ascertains abundant growth of the firm. The management with due consciousness, can create a culture where the employees are charged to deliver fabulous outcomes / services to customers. 

Recognition environment:

A human tendency always leans towards growth and excellence. Organizations are to fuel this tendency of employees so that their skills are sharpened. They should be kept appraised with the latest technologies and be imparted with required trainings. By doing these activities on a regular basis, the employees are upgraded and empowered to achieve more and more.  A proper recognition and reward system is to be developed to encourage the learning behaviour of employees.

Achievement of performance environment:

         The main objective of any organization is to increase its operating efficiency and thereby establish such an environment where a high level of performance is achieved.  This not only raises the moral of the employees, but also increases their confidence level, which is the most crucial and a yardstick of a business.  To maintain the environment of high performance, an organization is to continuously monitor the skill level of all categories of employees, and to impart periodical trainings through external experts. The schedule and contents of such trainings, should be so chalked out that they enhance the functional and cross functional skills of the employees. 

For example, an employee having brilliance in business development of a particular product, namely, Pump, can be encouraged for service related training, so that, he can be empowered enough to participate in the sales negotiations and influence the clients by presenting successfully the features of the product from service point of view. This leaves a big impact on the client’s mind and wins a huge success for the organization. 

Monitoring the results:

Any organization maintaining a system of reward and recognition of the good works done by its employees is considered as a role model to trust the moral of the employees.  The conventional methods of appraisal, in today’s modern management, stand ineffective to produce results projected by the organization.  A traditional system does not guarantee professional growth of employees; they fail to advance in their career objectives.  But, by proper counseling, the employees can be motivated and the process of such motivation should be lined up with a periodical review of their progress. 

Reviews are to be conducted quarterly, and the findings thereof are to be discussed with the concerned employees with a view to motivate them. Negative criticism and demoralization are to be strictly avoided.  Positive approach adopted during the discussions brings changes in the viewpoint of the employees and makes them more proactive. Further, their enthusiastic approach increases the productivity. During the review, employee’s skills are to be examined, and necessary training is to be imparted upon them to strengthen the weak sides of their skills.  But at the same time, it is also to be ensured that they acquire new skills to adopt modern technologies. A tailor made reward and recognition system brings more results which is the need of the hour for any organization.

The organization who is believing in positive environment has ability to establish a bonding employee relationship of different cultural diversities, have organized method of reward and recognition for achievers, can always expect world class output and performance from its workforce. 

People are to be considered as asset; and the more you polish it, the more it will glitter to trigger the profit level